HubSpot
All-in-one CRM platform with marketing, sales, and service tools for growing bus...
Freshsales
CRM with AI-powered lead scoring, email tracking, and visual sales pipeline....
HubSpot vs Freshsales: Which Is Better in 2026?
Comprehensive comparison of HubSpot and Freshsales covering features, pricing, pros & cons, and our expert verdict to help you make the right choice for your business.
Quick Overview
HubSpot
- Best for: Growing businesses, Marketing teams
- Starting price: Free
- Category: crm
- Founded: 2006
Freshsales
- Best for: SMBs, Sales teams
- Starting price: Free
- Category: crm
- Founded: 2016
Feature Comparison
Side-by-side feature comparison to help you understand the key differences between HubSpot and Freshsales.
| Feature | H HubSpot | F Freshsales |
|---|---|---|
| Contact Management | ||
| Pipeline Management | ||
| Email Tracking | ||
| Marketing Automation | ||
| Reporting | ||
| Mobile App | ||
| Integrations | ||
| AI Features |
Our Verdict
After extensive testing and analysis, HubSpot edges out as the winner in this comparison. While both tools excel in their respective areas, HubSpot offers more features for the price. Freshsales remains a strong alternative, especially for users who prioritize smbs.
Pros & Cons
HubSpot Pros & Cons
Pros
- Generous free tier
- All-in-one platform
- Excellent UI/UX
- Great educational resources
- Strong integrations
Cons
- Expensive at scale
- Complex pricing tiers
- Learning curve
- Limited customization on free tier
Freshsales Pros & Cons
Pros
- Great free tier
- AI-powered
- Easy to use
- Built-in phone
- Good value
Cons
- Limited marketing features
- Fewer integrations
- Reporting could be better
- Less customizable
Pricing Comparison
Compare the pricing plans and see which tool offers better value for your budget.
HubSpot
freemium- Contact management
- Email marketing
- Forms
- Remove branding
- Email automation
- Goals
- Marketing automation
- Custom reporting
- SEO tools
- Advanced permissions
- Predictive lead scoring
- Custom objects
Freshsales
freemium- Unlimited users
- Contact management
- Mobile app
- Visual pipeline
- AI lead scoring
- Workflows
- Multiple pipelines
- Time-based workflows
- AI insights
- Custom modules
- Auto-assignment
- Audit logs
Which Tool Is Best For You?
Choose HubSpot if you need:
- Growing businesses
- Marketing teams
- Inbound marketing
- B2B companies
- Generous free tier
- All-in-one platform
Choose Freshsales if you need:
- SMBs
- Sales teams
- Startups
- Budget-conscious companies
- Great free tier
- AI-powered
HubSpot vs Freshsales FAQ
What are the main differences between HubSpot and Freshsales?
HubSpot focuses on growing businesses with generous free tier, while Freshsales excels at smbs with great free tier. Key differences include pricing structure, feature depth, and target user base.
Is HubSpot or Freshsales better for small businesses?
HubSpot offers a free tier which is great for small businesses starting out. For small businesses with limited budgets, consider starting with the tool that offers HubSpot's lower starting price of $0/month.
What is the pricing difference between HubSpot and Freshsales?
HubSpot starts at $0/month with a free tier available, while Freshsales starts at $0/month with a free tier available. Both offer multiple pricing tiers with different feature sets.
Can HubSpot integrate with Freshsales?
While direct integration may vary, both HubSpot and Freshsales support third-party integrations through platforms like Zapier. HubSpot integrates with Salesforce, Slack, Gmail, while Freshsales works with Gmail, Outlook, Slack.
Which tool is easier to use, HubSpot or Freshsales?
Based on user reviews, HubSpot generally receives higher marks for ease of use with a 4.5 rating. However, ease of use can depend on your specific needs and technical background. HubSpot is known for all-in-one platform.
Does HubSpot or Freshsales offer better customer support?
Both HubSpot and Freshsales provide customer support, with options varying by plan tier. HubSpot offers support through standard support channels. Check each tool's specific plan for support details.
What are the pros of HubSpot compared to Freshsales?
HubSpot's main advantages include: Generous free tier, All-in-one platform, Excellent UI/UX. Compared to Freshsales, it's particularly strong for growing businesses.
What are the cons of HubSpot compared to Freshsales?
HubSpot's potential drawbacks include: Expensive at scale, Complex pricing tiers. Freshsales may be a better choice if these limitations affect your use case.
Should I switch from HubSpot to Freshsales or vice versa?
Consider switching if your current tool doesn't meet your needs. Key factors include: current pain points, migration complexity, team training, and total cost of ownership. Use our ROI calculator to estimate the potential impact of switching.
Which tool is best for crm in 2026?
In 2026, HubSpot leads in this comparison with a 4.5 rating. However, the best choice depends on your specific requirements. HubSpot excels for growing businesses, while Freshsales is ideal for smbs.