Pipedrive
Sales-focused CRM with visual pipeline management designed for sales teams....
Close
CRM built for sales teams with built-in calling, email, and sales automation....
Pipedrive vs Close: Which Is Better in 2026?
Comprehensive comparison of Pipedrive and Close covering features, pricing, pros & cons, and our expert verdict to help you make the right choice for your business.
Quick Overview
Pipedrive
- Best for: Sales teams, Small to mid-size businesses
- Starting price: $14/mo
- Category: crm
- Founded: 2010
Close
- Best for: Inside sales teams, Startups
- Starting price: $49/mo
- Category: crm
- Founded: 2013
Feature Comparison
Side-by-side feature comparison to help you understand the key differences between Pipedrive and Close.
| Feature | P Pipedrive | C Close |
|---|---|---|
| Contact Management | ||
| Pipeline Management | ||
| Email Tracking | ||
| Marketing Automation | ||
| Reporting | ||
| Mobile App | ||
| Integrations | ||
| AI Features | ||
| Built-in Calling |
Our Verdict
After extensive testing and analysis, Close edges out as the winner in this comparison. While both tools excel in their respective areas, Close offers better overall user satisfaction. Pipedrive remains a strong alternative, especially for users who prioritize sales teams.
Pipedrive
Best for Sales teams and Small to mid-size businesses. Intuitive visual pipeline.
Try PipedrivePros & Cons
Pipedrive Pros & Cons
Pros
- Intuitive visual pipeline
- Sales-focused features
- Affordable pricing
- Easy to use
- Good mobile apps
Cons
- Limited marketing features
- Basic reporting
- Less customizable
- Fewer integrations
Close Pros & Cons
Pros
- Built-in calling
- Sales-focused
- Fast and clean
- Email sequences
- Great support
Cons
- No marketing features
- Limited customization
- Can get expensive
- No free tier
Pricing Comparison
Compare the pricing plans and see which tool offers better value for your budget.
Pipedrive
subscription- Visual pipeline
- Contact management
- Mobile apps
- Email integration
- Automation builder
- Custom fields
- Revenue forecasting
- Team management
- eSignatures
- Project planning
- Phone support
- Implementation
- Unlimited features
- Security rules
- Dedicated manager
Close
subscription- 3 users
- Built-in calling
- Email sequences
- Multiple sequences
- Power dialer
- Leaderboard
- Unlimited users
- Custom objects
- Advanced permissions
Which Tool Is Best For You?
Choose Pipedrive if you need:
- Sales teams
- Small to mid-size businesses
- Pipeline-driven sales
- Startups
- Intuitive visual pipeline
- Sales-focused features
Choose Close if you need:
- Inside sales teams
- Startups
- Cold calling teams
- B2B sales
- Built-in calling
- Sales-focused
Pipedrive vs Close FAQ
What are the main differences between Pipedrive and Close?
Pipedrive focuses on sales teams with intuitive visual pipeline, while Close excels at inside sales teams with built-in calling. Key differences include pricing structure, feature depth, and target user base.
Is Pipedrive or Close better for small businesses?
Both tools have paid plans. For small businesses with limited budgets, consider starting with the tool that offers Pipedrive's lower starting price of $14/month.
What is the pricing difference between Pipedrive and Close?
Pipedrive starts at $14/month, while Close starts at $49/month. Both offer multiple pricing tiers with different feature sets.
Can Pipedrive integrate with Close?
While direct integration may vary, both Pipedrive and Close support third-party integrations through platforms like Zapier. Pipedrive integrates with Gmail, Outlook, Slack, while Close works with Zapier, Slack, Calendly.
Which tool is easier to use, Pipedrive or Close?
Based on user reviews, Close generally receives higher marks for ease of use with a 4.6 rating. However, ease of use can depend on your specific needs and technical background. Pipedrive is known for sales-focused features.
Does Pipedrive or Close offer better customer support?
Both Pipedrive and Close provide customer support, with options varying by plan tier. Pipedrive offers support through standard support channels. Check each tool's specific plan for support details.
What are the pros of Pipedrive compared to Close?
Pipedrive's main advantages include: Intuitive visual pipeline, Sales-focused features, Affordable pricing. Compared to Close, it's particularly strong for sales teams.
What are the cons of Pipedrive compared to Close?
Pipedrive's potential drawbacks include: Limited marketing features, Basic reporting. Close may be a better choice if these limitations affect your use case.
Should I switch from Pipedrive to Close or vice versa?
Consider switching if your current tool doesn't meet your needs. Key factors include: current pain points, migration complexity, team training, and total cost of ownership. Use our ROI calculator to estimate the potential impact of switching.
Which tool is best for crm in 2026?
In 2026, Close leads in this comparison with a 4.6 rating. However, the best choice depends on your specific requirements. Pipedrive excels for sales teams, while Close is ideal for inside sales teams.