Zapier

4.7 (3.5k reviews)

No-code automation platform connecting 5000+ apps with workflow automation....

VS 2026

Make

4.6 (800 reviews)

Visual automation platform with powerful scenarios for complex workflow automati...

Zapier vs Make: Which Is Better in 2026?

Comprehensive comparison of Zapier and Make covering features, pricing, pros & cons, and our expert verdict to help you make the right choice for your business.

Quick Overview

Zapier

  • Best for: Non-technical users, Marketing automation
  • Starting price: Free
  • Category: automation
  • Founded: 2011
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Make

  • Best for: Complex automations, Developers
  • Starting price: Free
  • Category: automation
  • Founded: 2012
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Feature Comparison

Side-by-side feature comparison to help you understand the key differences between Zapier and Make.

Feature
Zapier
Make
App Integrations
Multi-step Workflows
Conditional Logic
Scheduling
Webhooks
Data Formatting
API Access
Team Features

Our Verdict

After extensive testing and analysis, Zapier edges out as the winner in this comparison. While both tools excel in their respective areas, Zapier offers better overall user satisfaction. Make remains a strong alternative, especially for users who prioritize complex automations.

Winner

Zapier

Best for Non-technical users and Marketing automation. Largest app directory.

Try Zapier
Alternative

Make

Best for Complex automations and Developers. More affordable.

Try Make

Pros & Cons

Zapier Pros & Cons

Pros
  • Largest app directory
  • Easy to use
  • No coding required
  • Quick setup
  • Reliable
Cons
  • Expensive at scale
  • Limited on free tier
  • Task limits add up
  • Some integrations basic

Make Pros & Cons

Pros
  • More affordable
  • Visual scenario builder
  • Complex logic support
  • Better data handling
  • Error handling
Cons
  • Steeper learning curve
  • Fewer integrations
  • UI can be confusing
  • Less documentation

Pricing Comparison

Compare the pricing plans and see which tool offers better value for your budget.

Zapier

freemium
Starting from Free
Free tier available
Free Free
  • 100 tasks/month
  • 5 Zaps
  • 15-min update time
Starter $20 /mo
  • 750 tasks/month
  • 20 Zaps
  • Multi-step Zaps
Team $69 /mo
  • Shared workspaces
  • Premier support
  • SAML SSO
Enterprise Free
  • Advanced admin
  • Annual invoicing
  • Dedicated manager

Make

freemium
Starting from Free
Free tier available
Free Free
  • 1000 ops/month
  • 2 active scenarios
  • 15-min interval
Core $9 /mo
  • 10K ops/month
  • Unlimited scenarios
  • 5-min interval
Teams $29 /mo
  • 10K ops/month
  • Team collaboration
  • SSO
Enterprise Free
  • Custom ops
  • Dedicated support
  • On-premise option

Which Tool Is Best For You?

Choose Zapier if you need:

  • Non-technical users
  • Marketing automation
  • Sales workflows
  • Small teams
  • Largest app directory
  • Easy to use
Try Zapier Free

Choose Make if you need:

  • Complex automations
  • Developers
  • Data-heavy workflows
  • Budget-conscious teams
  • More affordable
  • Visual scenario builder
Try Make Free

Zapier vs Make FAQ

What are the main differences between Zapier and Make?

Zapier focuses on non-technical users with largest app directory, while Make excels at complex automations with more affordable. Key differences include pricing structure, feature depth, and target user base.

Is Zapier or Make better for small businesses?

Zapier offers a free tier which is great for small businesses starting out. For small businesses with limited budgets, consider starting with the tool that offers Zapier's lower starting price of $0/month.

What is the pricing difference between Zapier and Make?

Zapier starts at $0/month with a free tier available, while Make starts at $0/month with a free tier available. Both offer multiple pricing tiers with different feature sets.

Can Zapier integrate with Make?

While direct integration may vary, both Zapier and Make support third-party integrations through platforms like Zapier. Zapier integrates with 5000+ apps including Slack, Gmail, Salesforce, HubSpot, while Make works with 1000+ apps including Google, Microsoft, Slack, Shopify.

Which tool is easier to use, Zapier or Make?

Based on user reviews, Zapier generally receives higher marks for ease of use with a 4.7 rating. However, ease of use can depend on your specific needs and technical background. Zapier is known for easy to use.

Does Zapier or Make offer better customer support?

Both Zapier and Make provide customer support, with options varying by plan tier. Zapier offers support through standard support channels. Check each tool's specific plan for support details.

What are the pros of Zapier compared to Make?

Zapier's main advantages include: Largest app directory, Easy to use, No coding required. Compared to Make, it's particularly strong for non-technical users.

What are the cons of Zapier compared to Make?

Zapier's potential drawbacks include: Expensive at scale, Limited on free tier. Make may be a better choice if these limitations affect your use case.

Should I switch from Zapier to Make or vice versa?

Consider switching if your current tool doesn't meet your needs. Key factors include: current pain points, migration complexity, team training, and total cost of ownership. Use our ROI calculator to estimate the potential impact of switching.

Which tool is best for automation in 2026?

In 2026, Zapier leads in this comparison with a 4.7 rating. However, the best choice depends on your specific requirements. Zapier excels for non-technical users, while Make is ideal for complex automations.

Written by

MT
Michael Torres Technical Editor

Michael brings 10 years of technical writing and software development experience to his reviews. He holds certifications in multiple cloud platforms and focuses on technical accuracy and integration capabilities.

156 articles
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