Close Pricing & Plans [2026]

Close uses a four-tier pricing structure with significant savings for annual billing. Unlike many CRMs, Close doesn't offer a free plan, but provides a generous 14-day free trial without requiring a credit card.

Solo Plan - $9/month (annual) or $19/month

Designed for individual users, this plan includes all essential CRM features but limits you to 10,000 leads and excludes workflow automation. It's perfect for freelancers, consultants, or solo entrepreneurs who need basic contact management and communication tools without team collaboration features.

Essentials Plan - $35/month (annual) or $49/month

This represents the sweet spot for small sales teams, offering unlimited contacts and leads, built-in calling and SMS, email sequences, and basic reporting. Most growing businesses find this tier sufficient for their initial CRM needs, though you're limited to 25 custom fields and basic automation capabilities.

Growth Plan - $99/month (annual) or $109/month

The most popular tier adds advanced automation workflows, AI Email Assistant, Power Dialer functionality, and expanded custom fields (250 limit). This plan suits established sales teams that need sophisticated outbound calling features and automated lead nurturing. The price jump is significant but justified by the productivity gains from automation.

Scale Plan - $139/month (annual) or $149/month

Enterprise-focused features include predictive dialing, unlimited call recording, role-based permissions, and advanced reporting. This tier is designed for larger sales organizations that need compliance controls, detailed analytics, and maximum calling efficiency.

Additional costs include SMS messaging at $0.01 per message, premium phone numbers at $19/month per line, and the AI Call Assistant add-on at $50/month plus usage fees. These costs can add up quickly for high-volume users. Compared to competitors, Close sits in the premium pricing range - more expensive than Pipedrive or Zoho but less than Salesforce Enterprise editions.

Close delivers on its promise as a sales-focused CRM that eliminates tool fragmentation. The integrated calling, email, and SMS capabilities genuinely improve productivity for inside sales teams, while the clean interface ensures quick adoption across your organization. The AI features, though still developing, add valuable automation that saves time on administrative tasks.

However, Close's strengths come with trade-offs. The premium pricing and lack of free tier make it expensive for small teams, while the sales-only focus means you'll need additional tools for marketing automation or customer service. The limited customization on lower-tier plans can be restrictive for businesses with unique processes.

Choose Close if your team makes frequent outbound calls, values unified communication history, and can justify the cost through improved sales efficiency. It's particularly valuable for teams transitioning from spreadsheets or basic CRMs who need more sophisticated automation without enterprise complexity.

Consider alternatives like HubSpot if you need integrated marketing tools, Pipedrive for simpler pipeline management at lower cost, or Salesforce for extensive customization capabilities. Close earns a solid 4.2/5 rating for its focused approach and execution, with points deducted for pricing and limited scope beyond sales activities.