Zoho CRM Pricing [2026]

Complete pricing breakdown for Zoho CRM. Compare plans, features, and find the best value.

4.3 (4.5k reviews)
| freemium pricing
Starting from Free
Free tier available Try Zoho CRM

Zoho CRM Plans & Pricing

Free

Free

What's included:

  • 3 users
  • Lead management
  • Contact management

Standard

$14 /mo

Save ~20% with annual billing

What's included:

  • Scoring rules
  • Workflows
  • Multiple pipelines

Enterprise

$40 /mo

Save ~20% with annual billing

What's included:

  • Zia AI
  • CommandCenter
  • Multi-user portals
Prices shown are for monthly billing. Annual plans typically offer 10-20% savings.

Features by Plan

Feature FreeStandardProfessionalEnterprise
Contact Management
Pipeline Management
Email Tracking
Marketing Automation
Reporting
Mobile App
Integrations
AI Features

How Zoho CRM Pricing Compares

Tool Starting Price Free Tier Best For
Zoho CRM Current Free Small businesses
Close $49/mo Inside sales teams Compare
HubSpot Free Growing businesses Compare
Pipedrive $14/mo Sales teams Compare
Freshsales Free SMBs Compare
Salesforce $25/mo Enterprise companies Compare

Is Zoho CRM Worth It?

Great Value If You Need

  • Very affordable
  • Feature-rich
  • Good free tier
  • Zoho ecosystem

Consider Alternatives If

  • Complex interface
  • Learning curve
  • Support varies
  • UI dated

Our Verdict

Zoho CRM offers excellent value with its free tier and competitive paid plans. It's best suited for Small businesses and Budget-conscious teams. Starting at $0/mo, it's accessible for most budgets.

Value Score 4.0/5

Zoho CRM Pricing FAQ

How much does Zoho CRM cost?

Zoho CRM offers a free tier and starts at $0/month. Pricing varies based on the plan you choose and the number of users.

Does Zoho CRM have a free plan?

Yes, Zoho CRM offers a free tier with limited features. This is great for trying out the platform or for very small teams.

Does Zoho CRM offer discounts for annual billing?

Most SaaS tools, including Zoho CRM, offer 10-20% discounts when you pay annually instead of monthly. This can save you significant money per year.

Which Zoho CRM plan is best for small businesses?

For small businesses, we recommend the Standard plan at $14/month. It offers the best balance of features and value for growing teams.

Can I change my Zoho CRM plan later?

Yes, you can upgrade or downgrade your Zoho CRM plan at any time. Upgrades are typically prorated, and downgrades take effect at your next billing cycle.

Does Zoho CRM offer nonprofit or education discounts?

Many SaaS tools offer special pricing for nonprofits and educational institutions. Contact Zoho CRM sales directly to inquire about available discounts.

What payment methods does Zoho CRM accept?

Zoho CRM typically accepts major credit cards (Visa, Mastercard, American Express) and often supports invoicing for annual enterprise plans. Some tools also accept PayPal.

Is there a money-back guarantee?

Most SaaS tools offer a satisfaction guarantee or free trial period. Check Zoho CRM's terms of service for their specific refund policy.

How does Zoho CRM pricing compare to alternatives?

Zoho CRM is priced competitively compared to alternatives. Close offers comparable features starting at $49/month.

Are there any hidden fees with Zoho CRM?

We highlight all known fees in our pricing analysis. Watch for potential additional costs like extra users, storage upgrades, premium support, or advanced features not included in base plans.

AM
Alex Morgan Senior SaaS Analyst

Alex has spent over 8 years analyzing and comparing business software solutions. With a background in enterprise software sales and product management...

127 articles
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