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CRM built for sales teams with built-in calling, email, and sales automation.
$49/mo
monday CRM Review [2026]
A highly customizable, no-code CRM solution built on monday.com's Work OS platform that unifies sales, marketing, and customer service processes with AI-powered insights.
Best For
Not Ideal For
Pricing
Starting at $12
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4.7/5 Average Rating
15,500 Reviews
$12 Starting Price
subscription Pricing Model
Overview
A highly customizable, no-code CRM solution built on monday.com's Work OS platform that unifies sales, marketing, and customer service processes with AI-powered insights. With a 4.7/5 rating from 15,500 reviews, monday CRM has established itself as a leading solution in the crm space. The platform is designed for visual sales pipeline management for smbs, offering 13 key features to streamline your workflow. Pricing starts at $12 per year, positioning it as a budget-friendly option. What sets monday CRM apart is highly intuitive visual interface for quick adoption, making it particularly valuable for teams that need crm capabilities. The tool integrates seamlessly with 9 popular platforms including Gmail/Outlook, Zapier, HubSpot, ensuring it fits naturally into your existing tech stack.
Not a Good Fit If
- You need extensive third-party integrations
- You need a simple, plug-and-play solution with minimal setup
Use Cases
Visual sales pipeline management for SMBs
Marketing-sales alignment in growing teams
Custom CRM builds without developers
Project-linked customer service workflows
AI-assisted lead nurturing for sales teams
Quick Comparison
Quick Comparison
| Tool | Rating | Starting Price | Best For | |
|---|---|---|---|---|
| mC monday CRM Current | $12 | Visual sales pipeline management for SMBs | Visit | |
| C Close | $49 | Inside sales teams | Compare | |
| H HubSpot | Free | Growing businesses | Compare | |
| P Pipedrive | $14 | Sales teams | Compare | |
| F Freshsales | Free | SMBs | Compare | |
| S Salesforce | $25 | Enterprise companies | Compare |
Our Evaluation
How We Evaluate monday CRM
Our evaluation process uses a consistent framework to assess monday CRM across key dimensions. Each criterion is scored based on real-world testing, user feedback, and industry standards.
Pricing & Value
Starting at $12/yr
Feature Set
13 core features available
User Experience
Rated 4.7/5 by 15,500 users
Integrations
Connects with 9+ popular tools
Support & Documentation
Multiple support channels available
Our reviews are based on hands-on testing, verified user reviews, and official documentation. Learn about our editorial process.
Key Features
Customizable pipelines and boards
No-code automation workflows
Real-time collaboration
AI-powered insights and analytics
Lead and contact management
Email integration and tracking
Sales forecasting dashboards
Mobile app access
Custom forms and intake
Gantt and timeline views
File storage and attachments
Visual sales pipeline management
Cross-departmental workflow unification
Pricing Plans
Starting from $12 /month
subscription pricing
Basic
$12/mo
- 5GB storage
- Customizable pipelines
- Basic automations
- Mobile app access
- Lead management
Standard
Most Popular $14/mo
- 20GB storage
- Advanced automations
- Email integration
- Custom forms
- Real-time collaboration
Pro
$20/mo
- Unlimited storage
- AI-powered insights
- Sales forecasting
- Advanced reporting
- Gantt views
Pricing information is based on publicly available data and may change. Always verify current pricing on the vendor's official website before making a purchase decision.
Pros & Cons
mC
monday CRM Pros & Cons
Pros
- Highly intuitive visual interface for quick adoption
- Extreme flexibility via no-code customization
- Strong automation reduces manual work
- Seamless integration with monday.com Work OS tools
- Real-time team collaboration boosts efficiency
- AI features enhance decision-making
- Scalable from SMBs to enterprises
Cons
- Lacks depth in advanced enterprise CRM features
- Steeper learning curve for complex customizations
- Higher costs for larger teams on Pro/Enterprise
- Limited native reporting compared to Salesforce
- Dependency on monday.com ecosystem limits standalone use
Integrations
Top Alternatives to monday CRM
HubSpot
All-in-one CRM platform with marketing, sales, and service tools for growing businesses.
Free
Pipedrive
Sales-focused CRM with visual pipeline management designed for sales teams.
$14/mo
Freshsales
CRM with AI-powered lead scoring, email tracking, and visual sales pipeline.
Free
Salesforce
Enterprise CRM platform with extensive customization and ecosystem for large organizations.
$25/mo
Nutshell
Cloud-based CRM and marketing automation platform that helps sales teams manage leads, automate workflows, and close deals faster with an all-in-one solution.
$13/mo
Zoho CRM
Affordable CRM with sales automation, analytics, and multichannel communication.
Free
Copper
Copper is a CRM platform designed for Google Workspace users, enabling contact organization, deal tracking, and task automation directly from Gmail and Calendar. It serves 30,000+ companies worldwide, emphasizing ease of use over complex databases to foster long-term client relationships.
$25/mo
Insightly
Insightly provides cloud-based CRM with sales, marketing, and project management for SMBs, emphasizing integrations like Google Apps and Outlook. It supports contact tracking, automation, and mobile access via freemium model, now enhanced post-2024 Unbounce merger.
Free
Detailed Comparisons
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monday CRM FAQ
What is monday CRM?
monday CRM is a crm tool that a highly customizable, no-code crm solution built on monday.com's work os platform that unifies sales, marketing, and customer service processes with ai-powered insights.
How much does monday CRM cost?
monday CRM starts at $12/year. Pricing may vary, so we recommend checking their official website for the most current rates.
What are the key features of monday CRM?
Key features of monday CRM include: Customizable pipelines and boards, No-code automation workflows, Real-time collaboration, AI-powered insights and analytics, Lead and contact management.
Who is monday CRM best for?
monday CRM is best for Visual sales pipeline management for SMBs, Marketing-sales alignment in growing teams, Custom CRM builds without developers. It's particularly well-suited for teams looking for crm capabilities.
What are the pros and cons of monday CRM?
Pros: Highly intuitive visual interface for quick adoption, Extreme flexibility via no-code customization. Cons: Lacks depth in advanced enterprise CRM features, Steeper learning curve for complex customizations. Check our full review for detailed analysis.
What integrations does monday CRM support?
monday CRM integrates with Gmail/Outlook, Zapier, HubSpot, Google Workspace, Slack, and many more popular tools to streamline your workflow.
Are there alternatives to monday CRM?
Yes, top alternatives to monday CRM include Close, HubSpot, Pipedrive. Check our alternatives page for detailed comparisons.
Does monday CRM offer a free trial?
monday CRM typically offers a free trial period. Visit their website to check current trial availability.
How does monday CRM compare to competitors?
monday CRM stands out with highly intuitive visual interface for quick adoption, though lacks depth in advanced enterprise crm features. Compare it directly with competitors on our comparison pages.
What is the monday CRM rating?
monday CRM has an average rating of 4.7 out of 5 stars based on 15,500 reviews, making it a highly rated option in the crm category.
monday CRM From $12/mo